The Business: The Font is a new bouldering gym launched in Wandsworth (London) in April 2021.
Our Mission: Urban bouldering destinations that provide inspiring spaces for the climbing community to climb, train and connect.
Our Customer Service Values: Fundamentally, we aim to provide climbing destinations that our customers never want to leave by living and breathing our core service values:
Friendly: Offering a warm welcome to every customer.
Fun: Never taking ourselves too seriously.
Inclusive: Treating everyone fairly and equally.
Role: Climbing Coach
Reporting to: Head Coach
Pay: £13.50 to £23.50 per hour depending on previous experience and qualifications.
Hours: Flexible (dependent on candidates availability)
The Role: We are looking for experienced climbing coaches who can support the expansion of our coaching programme, as well as supporting the day-to-day running of the centre where appropriate. Plus, we have an ambitious growth plan that will provide significant opportunities for career progression.
Responsibilities: As a Coach with The Font, you will have one main goal – Delivering exceptional climbing coaching for our customers. We’d expect this to include responsibilities for:
Providing climbing instruction & coaching to customers.
Being responsible for the health, safety & wellbeing of our customers on climbing sessions.
Ensuring clear and appropriate communication with parents / carers of coached children.
Essential Skills:
Proactive, enthusiastic, friendly, knowledgeable, and reliable approach to customer service.
Excellent communication skills
Effective time management & organisation.
A regular climber with a desire to improve your own climbing skills and knowledge.
Have a desire to see others improve & succeed.
Desirable Skills:
Previous climbing coaching experience, or experience of coaching/teaching in another discipline with both children & adults.
Benefits:
Free climbing and use of fitness facilities & classes
Café discount
Discounts with our brand partners
Notes: Training will be carried out with successful applicants. A DBS check will be carried out as a requirement of this role.
Application Process: Please submit a CV and covering email to smithie@the-font.co.uk
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