Location: Alpkit,
Position: Permanent, Full-time
Hours: 40hrs per week

We need someone to join our Retail team to develop, manage and support our stores in creating an unrivalled place to shop and service to our customers. Deliver the physical embodiment of Alpkit and Sonder brands so you get a unique experience no matter the location.

Think of one of our stores as a base camp, a well-equipped gear store with the entire Alpkit product range inside. We've got a wetsuit to try on, bike packing luggage to fit for size and sleeping bags packed up to show their pack sizes. You can hire a bouldering mat, demo a bike, or book your tired and weary kit in for repair. Or, you can just come in and hang out when you're soggy and tired after a full day running, biking or hiking!

We are champions of sustainability and are world class at what we do. This comes by choosing to do the right thing and continuously aiming to do better. These guiding principles are embraced throughout our Retail Team.

Our AKtivism Values
We enjoy serving customers and enjoy closing a sale. We are helpful, cheery, engaging, and knowledgeable. We feel pride when we get a review, see customers with our products in use, and win awards.

About the Role

• Embrace the store blueprint and put effective plans in place to make it real.
• Guide our store leadership. Lead from the front instilling a culture of can-do attitude; unrivalled customer service; and teamwork.
• Develop and implement best procedures and practice in store (sales tools; visual merchandising; store layout; signage; staff planning, recruitment and training; repair station and continuum; events and local marketing; housekeeping standards).
• Co-ordinate our retail training program of product, adventure and cross-skills – making it available to everyone at Alpkit (including Campus staff).
• Deliver our ethical and environmental priorities through our store teams.
• Manage day-to-day aspects of our stores and retail environment
• Take responsibility to deliver agreed performance targets (sales, profit, people, ethics and environmental)
• Adhere to all company policy and employment laws and ensure that relevant HR procedures are followed.
• The role will be based mostly in successful applicant nearest store, visiting the rest of the team around whole estate on a regular basis with occasional remote working prudent for time management

Personal attributes

• People focused
• Pro-active hands-on attitude 
• Multi-tasker
• Excellent communication skills
• Strong organiser
• Naturally helpful

Perks of the job
Option to buy extra holiday, Alpkit discount for you, your family and friends, life insurance, critical illness cover, cycle to work scheme, enhanced pension contributions, green travel commuting subsidy, 5 paid volunteer days.

Sustainability is written deeply in our DNA, and we promote a learning culture. We are passionate about encouraging personal career development through, weekly training, Adventure Training, and paid study support for professional qualifications.

About Alpkit
We value all cultures, backgrounds, and experiences, Alpkit is an equal opportunity employer and welcomes everyone to our team, so be yourself, join our community and help us "Go Nice Places, Do Good Things."

If you need reasonable adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (for example: she/her, he/him, they/them, etc).

How to apply
If you think you can wear the Alpkit red t-shirt and want the opportunity to really help build & influence our stores, then email your CV and covering letter to jobs@alpkit.com telling us why you think you'd fit in well at our Retail Development Manager  along with your CV.