I have an 18 month old cam that since I've had it the wire has kept popping out of the trigger retainer, which I have mostly been dealing with by keeping it in place with finger tape or blu-tac. It wasn't until a couple of weeks ago that my DIY efforts failed me whilst trying to place it on a route in Spain - luckily it wasn't an essential placement! Anyway I thought I should mention the fault to RockRun (where I purchased it) and BD. After a few back and forth I realised that there was nothing I could do other than get a partial refund as it was beyond 6 months, which I concede is my own fault for just ignoring it.
However, BD did issue me with a wire plug kit which seems to have fixed the problem. So my question/astonishment is:
1. Why don't these plugs come as standard? Surely it's a known fault if they produce plugs specifically for it.
2. Should they even be selling these cams if it is a known fault? I have other BD ultralights so I'm not suggesting it's all of them.
I accept that the wires may stretch over time making it more likely to occur, but for something less than 18 months old and I've only place a dozen or so times....?
This post is me venting a bit of frustration at having crappy gear and not reporting early enough and also to see if others have had the same experience.