In reply to Jerry67: The DofE have recently released the latest edition of their Expedition guide.
I know that there are plenty of volunteers giving their time to enable the students to achieve their goals accross the DofE award.
The Expedition section has some specific requirements. The Expedition guide itself says "Whilst the DofE does not insist on specific qualifications, it is strongly recommended that suitable national qualifications for the choosen mode of travel are obtained" For Gold expeds there is a growing requirement for the supervisors to hold an ML in Wild country. Silvers can complete their expeditions in wild country if they have been trained and are proficient in the appropriate skills for wild country.
Ingleborough and all of the Dales come into the DofE description of Wild Country
http://www.dofe.org/en/content/cms/leaders/expedition-areas/
Expeditions in Wild Country are assessed by the local DofE Panel before they can go ahead. They not only assess the validity of the groups route but also the experience of the support team.
For expeditions going over 600m AALS would require ML's be used to supervise the teams.
Expedition teams are trained in the appropriate skills by a trainer in a "hands-on" situation. The teams develop/demonstrate those skills whilst being closely supervised until is clear that the teams have sufficient skill level to go forward to their Qualifying expedition where they will be remotely supervised.
I've seen and met plenty of conscientious volunteers, with and without qualifications, who are supervising their teams on the hills and mountains. You meet some great people when you are sat on top of Corn Du waiting for your group.
I do know of others who sit in Cafe's all day until it is time to go home.
That is not me making a judgement about the person in the OP but my experience as I'm out there most weekends, employed to supervise DofE groups.
It is sad that the person in the OP is finding herself in this position but I am finding that DofE panels are moving towards being able to demonstrate/validate competance of the support team. The easiest way for them to do that is to ask for qualifications never mind that the person who has been doing it for years and knows the area well or much better than someone like myself who would come in with a qualification but less experience of the area.
Best wishes to the lady that common sense prevails.
Robin