Marmot UK - Customer Service Representative

© Marmot UK

premier post photoAn opportunity has arisen to join the customer service department at Marmot UK with immediate effect. Marmot is a worldwide US brand celebrating 40 years of producing highly technical mountain, snowsport and outdoor clothing and equipment. Marmot UK is responsible for the brand’s sales, marketing and customer support in the UK and Ireland.

The role is based at our showroom/office situated near Milnthorpe on the fringe of the Lake District National Park but may occasionally involve travel to European sales meetings. It will encompass all aspects of retail and consumer customer service including; order processing, general office support for sales team, warranty handling, data processing, phone/email enquiries etc.

We're looking for someone with a desire to do a challenging and varied job as part of a small friendly team of passionate outdoor enthusiasts.

  • They will be a keen outdoor enthusiast themselves with good product and technology knowledge.
  • They will be currently working within the outdoor industry or have previous experience of it.
  • They will be self motivating, versatile and good at multi-tasking.
  • They will be able to develop good relationships and inspire confidence with our retail customers and end users.
  • They will enjoy exceeding our customer’s expectations and demonstrate a real pleasure in doing so.
  • They will be an excellent communicator, and display good accuracy in writing and data manipulation whilst using Microsoft Word, Outlook and Excel.
  • They will be efficient and organised in their approach to all aspects of work. An experience of operating Sage stock control systems, though not essential, would be a bonus.
  • They will hold a full UK driving licence & passport to allow European travel.

In exchange we will offer a competitive salary, generous holiday allowance, preferential equipment purchase, and the opportunity to work with like minded souls in a great part of the country. In the first instance please send; a covering letter outlining why you would like to work for Marmot and why you would be perfect for the role, a comprehensive CV, and details of your current salary and notice period via email to: [email protected]

The closing date for applications is June 30th 2013


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