Head Coach

Based in: Poole, Dorset
Working with: Our Coaching team,  Climbing Operations team, and Sales & Services team
 

Company Info

Our primary aim is to create a space in which our community can thrive, grow, and progress. We are a forward-looking and constantly developing company, and we are now looking to move to the next stage of our development and grow our centre into an even bigger and better version of what we already have.

Location

If you don't know it already, Dorset is one of the most beautiful parts of the UK with a coastline that stretches out taking in sandy beaches, fantastic coastal walks and, of course, amazing climbing. Life here is slower and you're never more than a few minutes from something fun. We have a higher number of hours of sunshine each year than any other part of the UK!
 

Overview

With customers ranging from children trying climbing for the first time, through to aspiring GB team members, our coaches are an essential part of ensuring our customers can enjoy themselves within our centre and get the most out of their climbing.

We are looking for a motivated, professional, and driven person to lead our coaching team as we seek to become one of the leading centres in the country for quality coaching. We pride ourselves on the quality and standard of our coaching and it is extremely important to us that we deliver the best possible customer service. As such, anyone wishing to join our coaching team must be committed to continually striving to improve their own knowledge and experience in order that, together, we can push the standards of coaching to be the very best they can be. 

The Position

We are offering a full-time position (36 hours per week), covering a variety of daytime, evening, and weekend shifts. As well as leading our Coaching team, the successful applicant will be involved first-hand with the delivery of our instructed and coached sessions, and will also work with our Front of House team at reception. The Head Coach role also incorporates responsibility for Safeguarding and Welfare, and there is scope for the Head Coach to coach our "Team" climbers and to join our in-house route-setting team.

Fair Pay. Funding for Training. Free Climbing.
 

As an accredited Living Wage Employer we guarantee that every one of our staff is paid a fair wage. Depending on experience, the starting salary for this role will be between £24,000 and £25,500. In addition to this, we are committed to helping our coaching staff develop and as such we have a comprehensive programme for staff development including both internal and external training, as well as opportunities to work alongside some of the very best coaches in the country.

Accountabilities

Strategic: The Head Coach is required to work on the development of our coaching program and coaching team, including developing long-term, sustainable pathways for customers, and training and supporting our coaching team in order that we continue to deliver fun and engaging content that inspires our customers.

Tactical: The Head Coach is responsible for the planning and delivery of sessions to climbers ranging from complete novices through to experienced individuals and everything in between. They will act as the centre's NICAS Bouldering  course director to oversee the delivery of all NICAS Bouldering content. They will also train and assist other members of the coaching team to plan and manage their sessions in a way that enhances the customer experience.

Brand: As an integral member of our team and a key component in the delivery of our product, coaches are required to ensure that their delivery standards and methods constantly uphold our core values.

Profile

We are looking for someone with great leadership skills who can inspire our coaches and customers. They should be friendly and approachable with good communication skills, allowing them to work effectively and efficiently within the team. 

We are looking for someone who is  unquestionably passionate about the sport, and who wants to develop, educate, and support themselves, our coaching team, and our climbers..

Necessary Skills/Attributes
 

• Substantial climbing coaching experience to a variety of age groups
• Significant bouldering experience
• Ability to think creatively about ways to enhance the centre's coaching practices and standards
• A passion for delivering the best possible service to our customers
• Willingness to work regularly at weekends
• Provide at least 2 excellent references

Advantageous Skills/Attributes
 

• BMC Fundamentals/Physical Training qualifications
• Foundation Coach qualification
• Development Coach qualification
• Safeguarding training
• Current First Aid Certificate
• Route setting experience
• Personal Training qualification or similar
• Experience delivering NICAS Bouldering syllabus
• Nutrition knowledge/qualifications