UKC

Has anyone had issues with the rockfax app thinking you aren't a member and therefore not letting you have access to crags on android?

Seem to either get the "rockfax account inactive" message or something about only having a rockfax select account 

Hi Dan I'm really sorry about that. Our android developer isn't here at the moment so I've added your account to the testers list for now.

This should bypass the account type check and let you have access. Please let me know if not.

Hi Stephen, thanks for looking into this.

No joy I'm afraid. I'm on the beta rest version if that might be making a difference?

Ah yes, that explains it. If you install the public version you should be good

i have the same error.

i uninstalled the beta version,  intalled the public version.

still have the same problem.

Left beta program, installed public version and having the same issue I'm afraid

Ah. I'm really sorry about this folks. It's an issue with the beta version. I'm taking a look just now and will get back to you.

I reverted back to the stable version and still have the same error

Hi Martin, I'm back on the public version now and seem to be having the same issue?

Hi both. I'll email you both separately. This is just an issue facing a few beta users. It looks like for some reason at least one of you is still recieveing v2.2.5 after leaving the beta program.

I'll be in touch shortly.

Many thanks for that. I look forward to the email