In reply to Sean Kelly:
Thanks Sean.
Do you mean the first image in the article? That's James', and it's not been cropped. The expand function works for me: have you tried refreshing your browser? This (uncropped) is also the thumbnail on the UKH montage.
But if you're looking at the image on the Facebook post, then yes they do crop photos into a thinner letterbox. This would be a faff for us to allow for every time we publish an image, though I'm sure we could.