At a time of stress and general misery, I have a cheery tale to tell. I have a pair of very old, much loved, Julbo Drus, which are my go-to strong sunshine/snow sunglasses, bought at the Joe Brown Shop in Capel many years ago. Unfortunately, I lost the leather nose piece and enquired at the said shop. They suggested I contact Lyon Equipment, the importers, which I did and, lo and behold, a replacement nose piece arrived through the post today. Free of charge!
What wonderful customer service, even after almost 30 years! Many thanks Lyon Equipment.
Post edited at 19:41