Three weeks ago, in Mallorca, we were in a car addident which I believe was 100% the other drivers fault.
We were on a single carriageway road (driving on the right, obviously) and were indicating left to turn into our villa. This meant crossing the other side of the road and into a drive way. There was no oncoming traffic at all.
We slowed over an appropriate distance whilst indicating left. There was a car behind us but all was well. We started to turn left and the other car pulled onto the wrong side of the road and hit the left side of our car.
For whatever reason, perhaps he was going too fast/not paying attention and didn't notice us slowing down/indicating, his decision to overtake despite our signals led to the accident.
We drew what happened (as seemed standard with hire cars) and the other driver signed to say this was correct. We made sure it showed us indicating etc.
No one was hurt, we got a new car and all was well.
Three weeks on, I today received an email from the hire car company saying that their insurance company has decided that I was at fault and when questioned they said:
"However, when I sended all documentation to our insurance they told me that legally its guilty who turns and hit with someone who was ahead. Believe me that I was as surprised as you."
I don't really understand what this means and I have asked for clarification whilst explaining the situation again.
I've had £870 taken from my credit card so I'm keen to get to the bottom of this ASAP.
I do have excess insurance but don't believe have I should have to pay. We have pictures of the scene showing his skid marks on the wrong side of the road, where we were turning and were we ended up etc.
Any advice would be appreciated as I was a little shocked to hear they are placing the guilt on me. With them being a foreign company (Click and Rent) I'm not sure what standard procedures etc are.
Post edited at 20:16