UKH

Trekitt - Your Service for Adventure Press Release

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Who is Trekitt?

Let us take this opportunity to formally introduce ourselves; we are Trekitt, a family run business, established in 1986 at the foot of the Black Mountains in the small town of Abergavenny. Since then we have moved on to the beautiful city of Hereford (which is still only a short drive away from our beloved hills and mountains) and we are now firmly established as one of the largest independent outdoor retailers in the UK!

Trekitt was Founded by Dick Trepte with the aim of providing you with the best quality outdoor kit backed up by the highest standards of customer service. Dick was passionate about the outdoors, he was a keen walker, leading walks all over the globe, particularly in Nepal, a country that he came to love dearly. He loved nothing better than a pint of ale and the good company of mates after a day in the hills; it's that passion and enthusiasm that form the basis for the ethos and culture of the business, run today by his son's Paul and Mark Trepte.

What? Trekitt gives you money back?!

There are many reasons why you should be shopping at Trekitt, so to make it easier we have listed the best ones below:

Free UK Shipping on all orders over £30 – You've already paid enough for your item(s), so the shipping is on us.

Free UK Returns Service – Because we know that buying the right size online can be hard!

Click and Collect in the shop – Order online to make sure you get the kit you want but you also want to come in and have a chat about it.

Trekitt 3-year common Sense Guarantee – Sometimes manufacturing faults can happen after the standard 1-year period but we just want to help you out… because we are nice like that.

Unlimited Returns – Sometimes you order something, change your mind and forget to send it back, you're only human. Therefore, as long as the item is in its original condition you can send it back to us.

Customer Rewards – The bit you've been waiting for! If all that wasn't enough, we still want to say thanks for choosing Trekitt. So, everyone with a Trekitt Customer Rewards Account gets money back in the form of Customer Rewards Points, you can choose to save these for something special or simply redeem them against your next purchase.

The valuable bits you don't always see!

To start off with, you need to understand what we are trying to achieve – we are not just a shop, we are a service for adventure; but what do we mean by that?

Knowledge is Power

We have given you a wealth of knowledge at your fingertips, either on our website or through our Social Media platforms.

  • Website - All product descriptions are unique, insightful and are written with a lot of love by our in-house Marketing Team. (Unlike other online retailers who might just copy and paste text from manufactures websites… You've seen 'em right?)
  • YouTube - We have our very own YouTube Channel where you will find informative, funny and interesting videos that we make ourselves. The inside look videos explain the uses and features of key bits of equipment and "Top Tips" videos that make things like purchasing footwear online a lot easier. You can also tune into our Staff Adventures that cover everything right from summiting some of Europe's biggest peaks, down to our own treks in the local area.
  • Blog Book - If you prefer your information in written form then don't worry, we hear you! Our blog features our favourite routes, adventures, gear reviews and advice for when you head out into the mountains.
  • Facebook, Instagram and Twitter – Follow us on social media to keep up-to-date with general Trekitt stuff, offers, regular competitions such as our "Trekitt Bottle Picture Competition" where you can win £50 each month just be sending us a picture, and general prize giveaways.

Experience builds trust.

Through a rigorous selection process and heaps of ongoing training and support, we have worked very hard over the last 32 years to bring you one of the most helpful and empathetic Customer Service Teams in the world, because we want to treat you how we would like to be treated ourselves. Not only that, all Trekitt staff are end users in some way, shape or form so you can trust us when we say we have used it and approved it.

A Service for Adventure!

The thing that continues to drive and inspire us is our passion for the mountains and wild places and being able to share our experiences and adventures with you. We do this because we love doing it; and because the independent outdoor industry remains one of those rare places where the people and their passions matter much more than meeting shareholder expectations or corporate growth forecasts. So, next time you need a new bit of kit and you would like some helpful, honest and friendly advice, just come to Trekitt!

Click Here to shop now and visit the Trekitt website today!



For more information visit visit the Trekitt website
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