Vacancy - Sales & Accounts Administrator Jobs

Vacancy - Sales & Accounts Administrator, Recruitment Premier Post, 1 weeks @ GBP 75pw Lyon Equipment Limited serves the outdoor, work at height and rescue markets with equipment and expertise to venture further. This includes distribution for a portfolio of high end brands, manufacturing of our own Lyon branded products and technical training. Lyon provides a friendly, contemporary, dynamic working environment and values a good work life balance. We are seeking to appoint a full time Sales and Accounts Administrator to join our busy Sales team based at Tebay.

The Sales Department

This department is part of our Customer Services function and is responsible for the processing of all our customer purchase orders, dealing with customer enquiries (stock levels, prices, technical questions etc.) and managing customer accounts.

In addition to working directly with our customers, the Sales team also work closely with other departments including;

-Logistics – Despatch queries, stock issues and deliveries.
-Purchasing – Enquiries from customers about lead times and special orders
-Finance – Customer credit limits and invoices
-Sales Reps – Relaying information about customers
-After Sales – Warranty returns and advice

There are five members in the Sales team (including the successful applicant of this vacancy); it is therefore essential that you are happy working as part of a team in an open office environment.

This is an administrative and technical role requiring both practical user experience of the products and strong administrative skills. The job is well suited to someone with experience in outdoor retail or education, customer service, work at height or administration.

Reporting to the Lyon Sales Office Manager, the job will involve:
-Computerised sales order processing
-Giving technical information and advice on our products
-Developing customer relationships and understanding their needs
-Identifying alternatives or substitutions for items out of stock
-Proactive selling
-Creating Quotations
-Chasing late payments
-Preparing reports and documents
-Reception cover

The person we seek will ideally meet the following criteria:
-Have good computer skills, particularly Excel, with the ability to pick up new systems easily
-Have experience of computerised stock/accounting packages
-Have practical user knowledge of some of the products from our range and be keen to learn
-Have excellent customer service skills
-Be organised and numerate, with a good attention to detail
-Possess good language and communication skills, both written and verbal – essential for dealing with our customers
-Be self-motivated and also happy to work as a team member
-Be willing to undertake personal training and development
-Have enthusiasm - a sense of humour would also be good!

Hours Of Work

This is a full time position which equates to 37.5 hours per week. We work slightly longer hours Monday – Thursday in order to enjoy an early finish on a Friday every week! These hours are Monday to Thursday 08:00 – 17:00 and Friday 08:30 – 14:00.

Full details and an application pack can be downloaded here:
Closing date for applications: 12:00 noon on 14th November 2016
Interviews for this post are likely to take place: Week commencing 21st November 2016

For more information visit Lyon Outdoor

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