We are seeking to appoint a full time Sales and Accounts Administrator to join the Petzl UK Agency. The role will be based at our office in Tebay, Cumbria. 

The Petzl UK Agency is the Lyon Equipment Ltd team dedicated to servicing Petzl (a French brand) in the UK and Ireland. The key responsibilities of the agency include Sales Representation, Marketing, Sales Administration, Technical Support and Aftersales, for both the Outdoor and Work at Height & Rescue markets. 

Key responsibilities

• Answering and responding to incoming telephone calls and emails and liaising with colleagues as appropriate in order to deliver an exemplary customer experience
• Processing orders and quotes
• Tracking customer orders from quotation through to final delivery
• Keeping on top of overdue customer payments
• Handling new account enquiries efficiently
• It is essential that you are happy working as part of a small team in an open office environment

Company benefits include

• 30 days holiday entitlement per annum including public holidays with loyalty increments (up to 5 extra days holiday)
• Inclusion into our qualifying pension scheme 
• 2pm Friday finish for all staff
• Flexible approach to time off for medical appointments
• A friendly, contemporary and dynamic working environment
• Strong focus on a good work/life balance
• Invitation to join our company healthcare scheme 
• Generous trade and staff discount 
• Free use of company loan kit
• Cycle to Work scheme
• 24/7 employee assistance and counselling services (including in Employee Assistance Programme as part of the Healthcare scheme)

To download an application pack and for more information, please go to: www.lyon.co.uk/employment-at-lyon-equipment/544-petzl-sales-and-accounts-administrator