Rock Over Climbing is one of the largest bouldering centres in the UK, with over 1000sqm of bouldering, plus training facilities and auto-belay lines. Due to our continued, rapid expansion, we're currently looking for highly motivated, organised people to join our amazing team, and help us continue to take Rock Over Climbing to the forefront of British climbing. Weekend and evening work will be central to all roles.
Duty Manager - 35 hours per week
The Duty Manager will report directly to Senior Management and manage the day to day aspects of the centre, as well as session delivery and appearance, including but not limited to:
Job Specification
Managing a team of instructors, reception staff, and café staff
Ensuring that food is produced and served on time and to a high standard
Ensuring a high level of customer service expected by Rock Over Climbing and its customers
Ensuring the centre is presented to the highest quality, this involves overseeing cleaning staff and cleaning throughout the day
Overseeing all necessary paperwork throughout the day e.g. Safety briefings, bookings and registrations
Working with instructors to ensure a high level of quality is maintained for all instructed and coached sessions
Representing Rock Over Climbing by acting professionally at all times
Essential:
Experience in building, motivating and managing teams
Excellent communication and leadership skills
Be energetic and hardworking, and able to use own initiative
Able to quickly and efficiently problem-solve
Actively seek to improve the company in any way that they can
Desirable:
CWI/RCI and other MLTB qualifications
Experience routesetting
Experience of climbing coaching and instruction
Experience organising and maintaining a rota
Experience as duty manager in a leisure centre/climbing centre
Experience in a retail environment
Experience of food handling, preparation and serving
Coach/Instructor - 25 hours per week
The ideal candidate will have experience as a climbing coach and instructor, be highly motivated and organised, and possess excellent interpersonal skills.
Job Specification:
Working alongside the Coaching team, deliver high quality coaching, instruction and parties across the centre
Ensuring a high level of customer service expected by Rock Over Climbing and its customers
Overseeing all necessary paperwork for every instructed session
Representing Rock Over Climbing by acting professionally at all times
Essential:
Experience in coaching and developing climbers
Excellent communication and leadership skills
Be energetic and hardworking, and able to use own initiative
Able to quickly and efficiently problem-solve
Actively seek to improve the company in any way that they can
Desirable:
CWI/RCI and other MLTB qualifications
Experience routesetting
Experience in a retail environment
Experience of food handling, preparation and serving
Wall Staff - 16 hours per week
Job Specification:
Reporting to the Duty Manager team, ensuring a high level of customer service expected by Rock Over Climbing and its customers
Food & drink preparation
Representing Rock Over Climbing by acting professionally at all times
Essential:
Excellent communication skills
Be energetic and hardworking
Able to quickly and efficiently problem-solve
Actively seek to improve the company in any way that they can
Desirable:
CWI/RCI and other MLTB qualifications
Experience routesetting
Experience in a retail environment
Experience of food handling, preparation and serving
To apply, email tom.lloyd@rockoverclimbing.com with a CV and cover letter outlining your suitability for the role.
Competitive rates of pay.
Comments
Yet another job advert on UKC with "competitive pay".
The company want you to spend time writing a cover letter explaining why they should employ you but aren't willing to tell you what they're willing to pay!
This practice only serves to minimise what they can pay you and should be called out at every opportunity.
Please stop letting employers advertise without a pay range UKC.
Hi Cameron, please see my reply here: https://www.ukclimbing.com/forums/ukc/store_manager_-_alpkit_edinburgh-745264?v=1#x9610599
Hi Paul,
Thank you for looking into this.
I think it's a shame it will still be optional but progress is always welcome.
Absolutely, Cameron. And it's good to hear that UKC will begin to encourage employers to add the salary. I hope that employers will realise how poor it looks for them to be seen to act in this way. If their salaries truly are competitive, they should have the confidence to let them compete, by naming them.
Dear Rock Over
I am looking forward to visiting your climbing centre. Just so that you know, I expect excellence and in return I will pay a competitive entry fee. And no I won't tell you what that is until I have heard from you explaining why you think my experience will be excellent.