Retail Store Manager – Fort William
Cotswold Outdoor are looking for a Store Manager to join our busy and exciting Store in Fort William.
Our Store Managers are responsible for all aspects of the day to day running and sales development of a retail store, including the following:-
The Role of Store Manager
- With the support of the management team, consistently drive excellent customer service standards and maintain strong visual standards in store
- Monitor sales performance, identify trends/patterns and take action as appropriate
- Lead and develop the store team, communicate goals and targets, plan and implement staffing rotas in accordance with budgets
- Manage the recruitment, induction, development and training of all the team
- Manage in-store processes to minimise stock loss and comply with all Company policies and procedures
- As key holder, take accountability for the security of the store premises and property
The Requirements of the Role
- Previous management experience gained within a retail environment is essential
- Passionate about the delivery of excellent customer service with an understanding of how this drives sales and affects the bottom line
- An interest in outdoor activities and or travel would be advantageous
- Effective use of merchandising and sales reports whilst maintaining a hands on approach
- PC literate – being able to manage and learn new systems such as stock control and rotas
- Time management – being able to manage both your own time and your teams to ensure the store remains time and cost efficient
- Decision making – be able to make decisions under pressure and be able to communicate these decisions to the wider team.
The Reward
- Competitive Salary
- Staff Discount
- A comprehensive programme of product training and skills development.
To apply please attach your CV and covering letter and send to russ.walton@cotswoldoutdoor.com
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