UKH

Assistant Manager (full-time):

Boulder Shack is looking for a new Assistant Manager, Fletcher our favourite Kiwi is leaving us to explore more outdoor climbing adventures. Fletcher will be staying with us to facilitate in your training if you are a successful applicant, so like us you will learn to love the bearded man before he moves on in his travels. If you are interested in joining our dynamic and growing centre send us your C.V and cover letter to: Position Filled

Duties/Responsibilities :-
- To provide excellent, friendly customer service: in person, by phone and via email/social media
- To work efficiently on reception, dealing with customer bookings and general administration
- To deliver engaging climbing sessions to a broad range of junior and adult customers
- To be proactive in dealing with cleaning, Health & Safety, maintenance and other vital centre duties
- Manage the daily running of the entire centre
- Ensure that Health & Safety standards are met at all times
- Organise and manage centre events
- Supervise and train team members
- Play a key role in the administration and HR of the business

Essential skills
- The ability to work independently and as part of a team
- To have a positive approach in dealing with customers
- A willingness to embrace problem-solving
- Competent computer skills
- First Aid qualification
- Be a positive and confident team leader
- Have a good understanding of the climbing/leisure industry
- At least CWA or SPA training

Would ideally have
- CWA or SPA qualification
- Route setting experience/training
- Performance coaching experience/qualifications
- A current child safeguarding certificate
- Experience of working with children
- Personal climbing experience

Desirable skills
- Confidence to deal with maintenance
- Marketing, media or design skills
- Finance/HR experience
- Food and beverage industry knowledge

Hours, pay and perks
- £17,000 - £21,000 per annum
- 40 hours per week contract
- Shifts will include daytime, evenings, weekends and Bank Holidays
- Will be contracted to work a minimum of 5 weekend days per month
- £250 per year to be paid towards any training/qualifications of your choice
- 28 days holiday per year
- Free / unlimited tea, coffee, climbing and laughs

Applications close on September 4th 2017 – Please send to: Position Filled
Interview Date will be Tuesday 12th September 2017.
All applicants must be available to start beginning of October.