UKH

MBC is looking for an exceptional individual to support its dynamic customer service team in Newcastle.

A chance to join a great team and dynamic environment, working in one of the leading and most progressive outdoor and Snow sports distributors in the UK. 

Based in our Wallsend distribution centre, working Monday- Friday, hours generally 9-5, (but with a willingness to do what it takes to get the job done!).

Key function of the role.
- Supporting Front line customer service/ sales and order enquiries with our retail base and end consumers. 
-Technical support for end consumer and retailer via telephone and email. 
- Sales order processing 
- General administration and back up to the team

Ideal candidates will ideally have- 
- A background and passion for the outdoors and equipment.
- experience in retail / customer service environment. 
-Solid organisational and IT skills
- A dynamic personality, with a strong can do, will do mentality. 
- A desire and passion for service excellence and going that extra mile every day.
- An excellent and engaging telephone manner. 
- Ability to build relationships over the phone. 
- Proven track record to work in teams and be a strong team player. 

The package 
- An attractive salary with annual review
- Optional company pension scheme ( after six months successful probation) 
- Generous kit allowance and staff purchase scheme. 
- Death in service benefit. 
- Optional company health care 
- Generous holiday allowance 

Interested applicants should request an application form from info@mountainboot.co.uk and submit application to Adam Young, Customer Service manager – adam@mountainboot.co.uk
Closing date for applicants is  31/3/17