In reply to minimike:
Last winter flew edinburgh - chambery, due to a heavily booked flight and weight limits jet 2 took a decision to fly without around 80 ski bags. Communication was entirely absent, in my view deliberately so. We were not told anything at all on the flight even although the staff must have known about the problem. Guy in seat next to me saw the bags come out to the plane and fail to get loaded so we aked the staff and they were evasive. So we arrived in Chambery, asked on landing, and again the answer was ducked. We then waited for the ski bags, 2 in my party along with many others were dissapointed.......and again no word from jet2.
Pandemonium ensued dealing with the local French staff, no help from jet2 for them either. Over the next 48hrs I had no communication from jet2, it took multple calls by me to find out about my bag and eventually get reunited with it. It travelled via a Thomson flight to Geneva (with whom I believe jet2 had a reciprocal agreement for bags) where it lay unloved in unclaimed baggage, I got the distinct impression it would have stayed there all week unless I had chased it up.
It seemed a mental commercial decision by jet2 to deliberately load a flight to a weight limit they could not deal with, then fly around 80 folk to a ski destination without their skis and tell us nothing about it - and thereafter they were worse than rubbish in sorting the problem.
Exactly the same thing happened on the way home! Bag turned up 5 days later on the return.
The ground staff dealing with 'lost' (=deliberately left behind by jet2) luggage in Edinburgh told me this was a regular feature of this jet2 flight, something to do with ascent/descent rules into the Chambery valley making weight criteria tight
