In reply to Chris_Mellor:
I thought all the talking was pointless. Generic statements said people who love to hear their own voices (not a criticism of the subject of the film at all).
I was hoping to hear someone say something about an experience they had as I would have found that quite interesting. But sadly the only thing that came close was the (fake?) voicemail at the start.
You don't see many Petzl or Black Diamond ads with black people in them, which simply shouldn't be the case. But it is. I just wished the film makers addressed it a bit more effectively.