/ JOBS: Facewest: Customer Service Position, North Leeds

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L Jake Herbert - on 14 Feb 2019

Based in North Leeds, Facewest.co.uk are an online retailer of Climbing, Mountaineering and Ski touring Equipment. We have a current vacancy for:

Customer Services Assistant

We have a vacancy in our customer services team, based in Guiseley, North West Leeds. We are 5mins from Guiseley Station.

The role involves:

Handling customer enquirers both by email and telephone.
Processing web orders.
Processing returns.
Inventory management tasks.
Receiving and recording deliveries.
General office tasks.
Assisting in the warehouse as required.


Facewest is a small team and we are looking for someone who has the flexibility to adapt to the ever changing demands of a growing business. Previous experience in a customer service environment would be an advantage.

An interest in Climbing and Skiing would also be an advantage but isn’t essential.

Wage: 17k to 19k depending on experience.
24 Days paid holiday per year plus bank holidays.
Hours 9 to 5 Monday to Friday*
*If the right person wanted a part time post we’d be happy to consider it.


Please send your applications to jake@facewest.co.uk

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Lemony - on 16 Feb 2019
In reply to Jake Herbert:

For anyone considering this I’ll add that this was essentially my first job out of uni over a decade ago. Facewest were great to work for and it acted as a real springboard for a career I’m still in now.

plus, lunchtime sessions at West Chevin.

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