UKH

Duty Managers (3 positions available) - Summit Up Climbing Centre, Oldham.

Overview.

Summit Up climbing centre opening in Oldham in August 2021 is set to become one of the most exciting facilities of its kind.

Featuring the largest Clip ’n Climb in the north of England, bouldering, roped climbing, ValoClimb, soft play and cafe, it will aim to provide a fantastic experience for people of all ages and abilities.

We are looking for motivated and experienced individuals to join our team as duty managers to help with the day to day running of the centre.

The successful candidates will be answerable to the general manager and operations manager and have the following responsibilities.

Responsibilities of the Role.

• Manage the day to day running of the centre and support the general and operations managers as required.
• Be responsible for the centre, staff and customers whilst on duty.
• Ensure the highest levels of customer service and safety are maintained at all times and that Summit Up is well represented.
• Take on additional responsibility dependent on experience such as staff training or route setting.
• Manage staff members effectively.
• Instruct to a high standard as required.
• Be professional, approachable and friendly at all times.
• Have sole responsibility of the centre at times and be confident in resolving any issues.
• Be flexible and available to work evenings and weekends as required.

Essential Skills.

• Experience of working in the climbing wall industry.
• Hold relevant climbing instructor qualifications.
• Excellent verbal, written and organisational skills.
• Be a confident team leader with a proven track record.
• Ability to use own initiative and solve problems.
• Enjoy working as part of a team whilst being an enthusiastic self starter.
• Passionate about climbing and awareness of industry trends.
• Have an excellent level of instructing experience, across a broad range of ages and abilities.
• Have excellent customer service skills.

Desirable Skills.

• Experience of route setting.
• Experience of performing PPE inspections.
• Experience of delivering NICAS sessions.
• Experience of training staff.
• Experience of using an EPoS system.
• Knowledge of Clip ’N Climb operations.

Hours and Location.

The position will be full time (37.5 hours per week) and include some daytime, evening, weekend and Bank Holiday work. It will be based at Summit Up Climbing Centre, Oldham.

Benefits.

• Competitive salary, annual leave allowance and pension contribution.
• Free climbing and cafe discount.
• Training and support to help development.
• Discounted climbing equipment.
• Being part of something very exciting from the very start!

How to Apply.

Please send your CV and a covering letter outlining your suitability for the role to jon@summitupclimbing.com by close of business on Wednesday 26th May. We’ll be holding interviews the following week with the successful candidates ideally joining the team in early/mid July.