Hoping someone might know how we can resolve this...
My mother-in-law recently gifted us her car after she stopped driving due to Alzheimers. We don't like the car and it gives my partner sciatica, so we are trying to part-exchange it for something else.
Unfortunately, several months prior to giving us the car, my MIL had a fall and hit her head. While concussed (and this was prior to the Alzheimers diagnosis, but her memory may have also been affected), she forgot where she had left the car and reported it stolen. This incident has had a large detrimental affect on the value of the car (it is reduced by around a third) and we are at a loss for how to resolve this. My MIL has limited recollection of the incident and no record of an incident number. The local police won't talk to us without an incident number. We changed the insurance when we took ownership, and the previous insurers won't talk to us either. We are trying to talk to them in the presence of my MIL, but she isn't much help as she doesn't really remember any of this.
Does anyone have any idea how we can either clear this from the car's record, or prove to the buyer that the car was never actually stolen?