In my inbox this morning was an email from Google, forwarding a response from a very disgruntled plumber to a one-star review I had apparently left via Google maps. The thing was- I had never heard of this plumber, and certainly hadn't left a review. On checking, the mystery deepened- 3 one- star reviews of plumbers via Google maps, all live in the same area, all reviews left about the same time. (No comments left, just a single star rating)
I genuinely don't have anything against local plumbers, and can't explain this other than I've somehow managed to butt-dial several reviews? Anyone have an explanation for this?
Post edited at 16:59