Climbing Technology Crampon Recall

© Climbing Technology

We have been reported about a few rare cases of plastic bindings that have broken unexpectedly. Front binding (toe side) and / or rear binding (heel side). Such breakage irreparably affects the normal and proper use of the “CRAMPON”. The evidence of an even slight risk of breakage of the bindings makes the device itself unsuitable for use. 

The plastic bindings potentially involved are identified by the BATCH N° 7/12. If you identify the BATCH N° 7/12 on your bindings, immediately stop using the crampons. Send us back the crampons either through the shop were you bought them, our distributor or directly to Climbing Technology as indicated here below.

The batch number is indentified by a circle in which an arrow indicates the month of production (months are indicated with numbers from 1 to 12) and two central digits indicating the year of manufacture. Pictures showing the position and format of the BATCH N° 7/12 are enclosed hereinafter.

You can also downloaded it from our website using the following link: http://www.climbingtechnology.com/RecallRamponi/richiamo-ramponi-EN.html 



We are very sorry for the incovenient caused. 

The procedure to follow is: 

1) Please take all necessary actions and steps to inform the market place. 

2) Please inform Your customers (retailers) using Your communication networks, so that they can check their existing stock as well as inform their final customers. 

3) Please check, if You have in Your stock any pieces with batch 07/12 indicated on the plastic parts. If so, please return the complete pair to us, so that we can quickly replace the plastic parts. 

4) If any retailers and/or end user directly contact You on a concerned pair of crampons, please verify that it's batch 07/12. 
In this case: 

a) if You have the same model on stock, You can immediately replace the full pair and then return it to us for replacement. 

b) if You don't have it on stock, please return the full pair to us for the replacement. 

In any case, the costs of the replacement will be at our complete charge. 

If this procedure is not clear, please contact us by return. 

We are really sorry for the incovenient caused and we thank You in advance for Your kind cooperation and assistance.

Best regards 

CT


For more information Troll UK



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