In reply to goose299:
So the saga continues, I emailed the local dealer as per the website to check opening times and what I needed to do. They replied saying I should contact head office directly, which I did. Who in turn said no, they can't deal with the public directly and I have to go via a local dealer. So I actually went to the store who said that if they send them, then nothing will happen but if I send them, they'll be replaced. Basic fob off.
So yet again, I email head office who still maintain I have to go via their dealer who is less that helpful.
So I'm stuck between a rock and a hard place.
So guys, I'd advise you to avoid Scott as their after sales is beyond rubbish.