10 Facts That Make Awesome Walls Awesome!

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10 Facts That Make Awesome Walls Awesome!

1- We love what we do!
Our staff are employed for their friendliness, enthusiasm and customer service experience. After these important items have been assessed we'll then look at the qualifications! Time and again people tell us that our staff are an asset to the company.

2- Experience.
Over the last 15+ years we have been deeply involved in climbing walls. During this time we have learned a great deal about the climbing wall market. Seven climbing walls later and we’re still as keen as ever! Sure we can’t please everyone 100% of the time but this wont stop us from trying!

3- The Awesome Family.
Contrary to popular belief we're not a huge corporate business that has a head office with plentiful staff milling around all planning climbing wall world domination! The business is run by one person (myself) with a team of enthusiastic staff in each wall, all with the same aim of delivering a great service to our customers.

4- No membership fees.
Nothing sucks more than visiting a wall for the first time and being asked to pay an annual or extra daily membership fee for your first visit. You haven’t even tried the wall so why part with more money than you need?

5- Loyalty Card for everyone.
We don’t take this too seriously like Tesco or Boots and our Loyalty card is definitely more fun!
2nd visit- SWAG*, 5th visit- Hot Drink+SWAG, 10th visit- Awesome cake, 15th visit- Hot Drink+Awesome cake, 20th visit- 50% off AWCC Merchandise and 25th visit- A free climb.
*SWAG= Super Wonderful Awesome Gear, (mini AWCC karabiners, drinks coasters, mini magnets, stickers.)

6- Route and Problem setting.
We pride ourselves on regularly setting new routes and problems. The problem is that the bigger the centre (and ours are quite big) the longer it takes to reset everything! We aim to reset lead routes every three to four months and boulder problems every four to six weeks. Occasionally due to competitions, route setters holidays and other factors out of our control these times may be shortened or extended!

7- Free Wi-Fi.
All our centres have free Wi-Fi. This is great for surfing the net whilst resting, updating your Facebook status or just keeping in touch with the world.

8- Heating.
Some people love it, some people hate it, but at least we have the option to put it on when we need it! We use radiant heating in all our walls. This means that we can heat only the areas of our centres that need it, rather that circulating warm area around the building, and into the roof space (where it's least wanted)! If you’re really interested here's what Wiki says- http://en.wikipedia.org/wiki/Radiant_heating

9- Feedback.
We love to receive feedback as this keeps us on track with what we do. Whilst we may think we offer a great service, your views may differ and we can only put them right if you let us know first hand. The best way to do this is to talk to the staff on the counter, or, if you think it needs the manager’s attention please send us an email.

10- Free water.
This is only a small one but it means a lot to have access to free water whenever you want or need it. Use one of our recyclable cups or fill your own water bottle. Ice and Lemon, now you're pushing it...

Full article from the picture- http://bit.ly/AWCCarticle
Website- http://awesomewalls.co.uk
A big day- http://bit.ly/earlyramblings

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