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Q1: I am having problems with registering?
Please check our Registration Help Page
Q2: I am logged in, but I can't reply to a certain thread, or read old threads, or see old photos?
If you are completely sure that you are logged in as a registered user, but you can't reply to a thread you started because there is no 'reply' button, then the most likely reason is because your web browser has cached a copy of that particular web page on your computer, instead of fetching the latest version of the page. This also sometimes happens across the whole of the Forums or the Photo galleries where you are stopped from reading old threads, or seeing full size versions of photos.
How to Force Refresh -
If that doesn't help, try emptying your web browser cache (look in 'Tools' or 'Preferences' depending on your browser). You could also try using a different web browser to see if that helps. The problem will always go away in the end anyway.
Q3: A thread I posted a while ago seems to have disappeared. Where has it gone?
Threads posted in Lifts and Partners and Lost and Found forums, are auto-deleted after 90 days without receiving replies. Threads in The Pub are deleted after 7 days without replies. Your thread may also have been removed by the moderators - please see our Forum Guidelines.
Q4: Can I be notified when people reply to forum threads I have posted on?
When there is a reply to your post a red bubble icon will appear on a thread with a number next to it indicating the number of replies witha summary text to click when you roll-over the bubble. You can also receive notification of replies to the thread in general by using RSS Feeds.
Q5: How do I delete my User Profile?
Q6: How do I update my email address?
If you have to a new email address, please update your UKHillwalking.com account so that people can contact you through the forums, and we can send you weekly newsletters, etc. Just log in, and then go to the Change Email address page.